Privacy Policy
This Privacy Policy describes how CORDIAL GOODS LTD (“we”, “us”) collects, uses, and shares your personal information when you visit or make a purchase from our site.
1. Data We Collect
- Identity & contact: name, email, phone, billing/shipping address.
- Order data: products purchased, subtotal, discounts, shipping details.
- Technical data: IP address, device/browser info, cookies, analytics.
- Payment: processed via secure providers; we do not store full card numbers.
2. How We Use Data
- To process and deliver your orders and provide customer support.
- To improve our website, products, and user experience.
- To prevent fraud and ensure site security.
- With your consent, to send marketing communications (you may opt out anytime).
3. Legal Bases (UK/EU)
We process personal data under the following bases: contract (order fulfilment), legitimate interests (site security, improvements), consent (marketing), and legal obligation (tax/accounting).
4. Sharing Your Information
We share data with trusted service providers (payment gateways, couriers, analytics) strictly as needed to run the business. We do not sell your personal data.
5. Cookies
We use essential cookies (cart, session) and optional analytics cookies. You can manage preferences in your browser settings.
6. Data Retention
We retain order records for as long as necessary to fulfil orders and meet legal requirements. Marketing data is kept until you withdraw consent.
7. Your Rights
You may request access, correction, deletion, or restriction of your personal data, and object to processing or withdraw consent where applicable.
8. Security
We implement appropriate technical and organizational measures to protect personal data. No method of transmission is 100% secure.
9. International Transfers
Where data leaves the UK/EU, we use appropriate safeguards (e.g., SCCs) required by law.
10. Contact
Data controller: CORDIAL GOODS LTD
Email: CORDIALGOODSLTD@outlook.com
Address: 31 St. Michaels Drive, Appleby Magna, Swadlincote, England, DE12 7AE